Terms of service and platform scope.
These terms govern your use of the Cura longitudinal health memory platform. Please read them carefully, particularly the non-emergency notice and clinical governance boundaries.
Emergency Medical Disclaimer: Not for Acute Crises
Cura is strictly an asynchronous, between-visit health memory and tracking platform. Cura is NOT an emergency response system, real-time monitoring service, or diagnostic device. If you are experiencing a medical emergency, acute chest pain, severe shortness of breath, sudden weakness, or any life-threatening condition, immediately call 911 (US), 999 (UK), 112 (EU), or your local emergency services.
Platform Purpose & Between-Visit Scope
Cura is designed to capture, organize, and synthesize asynchronous between-visit health observations reported by patients and authorized carers. The platform provides structured longitudinal timelines and pre-visit synthesis briefs to facilitate informed consultations between patients and their licensed healthcare professionals.
Cura does not provide medical consultations, triage services, or emergency medical dispatch. All information processed by Cura is intended exclusively for retrospective clinical review during scheduled healthcare encounters.
Clinician-in-the-Loop & No Medical Advice
Cura does not practice medicine, formulate diagnoses, prescribe medications, or replace the clinical judgment of qualified practitioners. All clinical decisions, treatment plans, prescriptions, and symptom interpretations remain the sole professional responsibility of the treating clinician.
- Zero Autonomous Prescribing: The software cannot alter, adjust, or initiate medication dosages autonomously.
- Human-Verified Summaries: Pre-visit briefs and deterioration alerts serve as memory aids and require clinician verification prior to clinical action.
User Roles & Account Responsibilities
Responsible for verifying voice transcripts before confirmation and providing accurate self-reported observations.
Must have lawful authority or patient consent to log observations, with mandatory relationship disclosure on all entries.
Access records only within active care team relationships and exercise independent professional medical judgment.
Verbatim Source-Grounded Entity Extraction Warranty
Cura enforces strict Pydantic JSON schemas and verbatim string substring grounding validators on all AI model pipelines. Every extracted symptom, vital sign, or medication event is strictly verified against the raw patient or carer text to prevent unauthorized inference.
Protected Health Information (PHI) Security
All Protected Health Information is encrypted at rest using AES-256 and in transit via TLS 1.3. Multi-tenant isolation is strictly enforced across all organizational records. Patient data is never used to train public foundation models or shared with third-party advertising brokers.
Constitutional Platform Boundaries
Users and integrated healthcare systems agree to the following absolute boundaries:
- No Live Consultation Recording: Cura must never be used to ambiently record or scribe live clinical visits inside consultation rooms.
- No Billing or Claims Manipulation: The platform does not generate billing codes or invoice calculation logic and must not be used for financial reimbursement disputes.
Terms & Legal Questions
Who owns the health logs submitted to Cura?
Patients and authorized logging authors retain full ownership of their self-reported health narratives. Cura acts strictly as a secure data processor and memory custodian for you and your care team.
How do I close my account or export my records?
You may export your longitudinal history at any time through your profile settings or request full account deletion in accordance with applicable healthcare retention regulations.